Safe houses

Safe and supported housing is crucial for survivors of trafficking and exploitation, until they are ready and able to live independently.

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We run five safe houses in London, housing up to 15 women and one family at any one time. 

There is high demand for rooms. When a room comes free in one of our houses, it’s filled within hours. Without a safe place to stay, many of the women we work with would be pushed back towards danger and re-exploitation.

Home

On my first day at Ella’s, it felt like being welcomed home. I felt safe. I slept that night for the first time in two weeks.
— Sharon, safe house resident

Our safe houses are welcoming, safe and homely. Locations are only ever shared on a need-to-know basis. We make sure there’s a bunch of flowers and a welcome card waiting for each new resident, and help them arrange their new room just as they want it. We also help new residents with essentials like toiletries, clothes and food.

Every woman has her own room, to allow peace and privacy. There are communal areas, but it’s always up to the residents to decide how much time they spend together. Some women build strong friendships during their time at Ella’s.

Recovery

All of our safe house residents have an Ella’s caseworker as their main point of contact. Our caseworkers are highly skilled, trained in areas such as psychology and social work. 

For some of the women in our safe houses, they need to rest and process before they can think too far ahead. It’s crucial they have space to do this and can recover at their own pace. 

As they settle in, we work with women to look at what will help them most in their rehabilitation. We treat each person as an individual, and know that they are the expert when it comes to their life, so our support looks different for each person. 

For many survivors, their past experiences mean they struggle with mental health conditions such as anxiety and the most serious types of post-traumatic stress disorder, and this is their biggest need. For others, they need help adapting to life outside of captivity, or support with skills and training. 

The length of time women live in our safe houses varies, but the average stay is one year. When they feel ready, we support them to find the kind of housing most suitable for them to move on to, and help them settle in their new home. 

We stay in touch with our safe house residents long after they’ve moved on, supporting them in the community, or just being on hand if they need some advice or just a chat. Community and friendship are at the heart of what we do.

We help with:

Medical care/therapies

Education/skills training

Employment opportunities

Reuniting with family

Finding new homes

Moving house

Legal support

Support with immigration

Bringing abusers to justice

Emergency essentials

Emergency money

Budgeting/managing money

Confidence/life skills

Community integration

Attending appointments

Moving countries if wanted